Billing & Subscriptions

Plans & Pricing

ReachSurge offers 4 plans:

Starter includes a 7-day free trial. Cancel before the first charge to pay nothing. Growth and Enterprise are commitment tiers: billed immediately on signup, no trial, no change-of-mind refund. Your purchase on Growth and Enterprise is protected by the 90-day AI Citation Guarantee instead.

What's Included

Demo preview: new accounts get 3 articles total (lifetime, not monthly) so you can see the output before paying. Citation monitoring runs on one engine. There is no free plan: the GEO audit and everything below start at Starter.

Starter: 1 website, CMS auto-publish (WordPress, Shopify, Webflow, Ghost), 200 pages/mo, 5 video-to-blog conversions/mo, 30 syndication/mo, 15 backlinks/mo, all AI engines, 500 citation checks/mo, email support + AI chatbot. 7-day free trial.

Growth: 5 websites, 1,500 pages/mo, 20 video-to-blog conversions/mo, 150 syndication/mo, 75 backlinks/mo, 10 competitors, 5 team members, 10 languages, API access (1,000 calls/day), Slack/Discord, anomaly alerts. No trial; 90-day citation guarantee.

Enterprise: 25 websites, 15,000 pages/mo, 200 video-to-blog conversions/mo, 2,000 syndication/mo, 500 backlinks/mo, 20 languages, shopping intelligence, white-label PDF reports, audit logs, priority email support. No trial; 90-day citation guarantee.

Video conversions count against both the page cap and a separate video cap (the smaller one rejects first). The separate video cap keeps your article allowance from being consumed entirely by video work.

Why Growth and Enterprise bill immediately

These are commitment tiers, designed for customers ready to actively scale AI traffic. Instead of a short change-of-mind window, you get a longer, stronger protection: the 90-day AI Citation Guarantee. If your citations don't grow in 90 days of active use, you get every paid cent back. See the guarantee article for full qualification criteria and the claim flow.

Managing Your Subscription

Go to Billing in the sidebar to:

• View your current plan and usage
• Upgrade or downgrade your plan
• Update payment method via Stripe
• View invoice history

Referral Program

Invite friends via Settings → Referrals. When your referral subscribes and stays subscribed through their second billing cycle, you both get a one-month account credit: one month of your own plan price, automatically deducted from your next invoice (provided you are also on a paid plan at that moment; not redeemable for cash). Limit: 5 successful referrals per account lifetime. See the Referral Program article for details.

FAQ

Can I switch plans anytime? Yes, upgrades take effect immediately with prorated billing. Downgrades take effect at the end of the billing period.

What happens if my payment fails? We retry on days 1, 3, 7 and 14 and email you each time. Your account keeps working throughout that 14-day window. It is only downgraded if the payment still hasn't cleared on day 14. Your data is preserved either way.

Do you offer refunds? Starter plans ship with a 7-day free trial. Cancel in that window to pay nothing. Growth and Enterprise don't offer change-of-mind refunds because they're commitment tiers, but they're protected by the 90-day AI Citation Guarantee: a full refund of every cent paid if your citations don't grow in 90 days of active use. You can claim directly from Settings → Guarantee Refund (or see the linked article for the full flow).

What payment methods do you accept? All major credit and debit cards via Stripe. We support 135+ currencies and charge in your local currency where available.

Where can I find my invoices? Open Billing → Manage subscription, or click "Manage subscription" to open the Stripe customer portal. PDF invoices are emailed to your billing address after every successful payment.

Can I get a VAT / tax invoice? Yes. Add your company name, address, and tax ID in the Stripe customer portal, and they'll appear on every future invoice automatically.