Why do I see "This account is not authorised to sign in"?
The email you use to sign in from your AI assistant must match a verified ReachSurge account on a Growth+ team. Sign in with the same email you use for ReachSurge.
Setup guide
Add ReachSurge as a custom connector in Claude and ask questions like "How are my AI citations trending?" or "Which competitors outrank me for this keyword?" directly in chat. Connections use OAuth 2.1 — no API keys to copy — and are read-only by default.
Requires a ReachSurge Growth plan or higher · Read-only by default · OAuth sign-in, no API keys
In Claude (claude.ai or the desktop app), open Settings → Connectors and choose Add custom connector.
Paste the connector URL. Claude discovers the OAuth sign-in automatically — approve access on the consent screen and sign in with the same email you use for ReachSurge.
Connector URL
https://reachsurge.ai/api/mcp/mcpStart with "List my sites in ReachSurge", then try "Show my citation overview for the last 30 days" or "What's my share of voice against competitors?". Claude calls the ReachSurge tools and answers from your live data.
The email you use to sign in from your AI assistant must match a verified ReachSurge account on a Growth+ team. Sign in with the same email you use for ReachSurge.
Yes, by default. OAuth connections and standard API keys can only read your data (citations, analytics, scores, forecasts). The single write tool — generate_page — requires an API key created with write access explicitly enabled in Settings → API. Checking job status with get_job is a read and works on any connection.
The MCP connector is available on the Growth plan and above. OAuth sign-ins from accounts on lower plans are rejected with a 403 plan_required error, and API keys can only be created on Growth and Enterprise teams.
Only your own team's data: AI citations, citation overview, share of voice, authority score, first-party analytics, Google Search Console and GA4 metrics, traffic forecasts, and your site and page inventory. Connections are tenant-isolated and every tool call is recorded in your tamper-evident audit log.
In ReachSurge, go to Settings → API → Connected apps and disconnect the connection; access is blocked immediately. API keys can be deleted in Settings → API. OAuth access is also removed automatically on plan downgrade or cancellation. If you downgrade between paid plans, existing API keys keep working at the lower plan's rate limits (delete them if that's not intended); if you cancel entirely, they stop working.
Connector traffic shares your plan's API budget and is rate-limited per call. The generate_page write tool charges your normal page-generation quota, exactly as if you generated the page from the dashboard.
Full connector reference — tools, security, troubleshooting — in the help center.